Shipping

Shipping Policy – Skeleton Clogs

We now offer domestic and international shipping to get your Skeleton Clogs wherever you are! Here’s how it works:

1. Processing Time

  • Ready-to-Ship Orders: Orders in stock are processed within 1-3 business days.
  • Pre-Orders: For made-to-order items, processing begins once the production cycle starts. Shipping timelines for pre-orders typically range between 3-9 weeks.

2. Shipping Rates & Delivery Times

  • Domestic Shipping (U.S.):
    • Shipping Rate: $8 flat rate via USPS Priority Express
    • Delivery Time: Once shipped, orders typically arrive within 1-3 business days.
  • International Shipping:
    • Shipping rates vary by destination and will be calculated at checkout.
    • Delivery times for international orders generally range between 10-15 business days, depending on customs clearance.

3. Order Tracking

  • Once your order ships, you’ll receive a confirmation email with a tracking number. You can monitor your package’s journey using the USPS package tracker.

4. Shipping Issues & Support

  • Lost or Delayed Packages: If your package shows as delivered but you haven’t received it, contact us and we will work with USPS to help resolve the issue.
  • Address Changes: If you need to update your shipping address, please email support@skeletonclogs.com as soon as possible

5. Customs, Duties, and Taxes (International Orders)

  • For international orders, customs, duties, and taxes are the responsibility of the customer. These fees vary by country and will be due upon delivery.